My comments on the dress- I love the dress! It is exactly what I wanted! I fits almost perfectly!
My comments on the service- Cindy wasvery polite. There were several issues with the billing department and with the shipping department. However, your company did respond and act quickly to resolve the issues.
1. The dress is pretty but the material is a little too thick.
2. You did a good job.
I picked up my dress from the post office today, and I LOVE it! Beautiful work, thank you! It is a bit larger than the measurements given for a size 6 on your website, just so you know. I should be able to have it taken in just fine though so no complaints from me :)
Thanks a lot!!!
I was traveling and for that reason I did not have time to give you a feedback.
I really love the dress!!!!!
Thanks again
I received my wedding dress yesterday and was surprised at how exact it was to the picture from which I ordered.
1. I love the dress!!!!!
2. I loved having the online service, so I was able to track my dress and they were always very helpful and friendly, they were genuinely helping me to rush the order so I could have it for my big day. And for this I am forever greatful
1. I love my wedding dress - your product! It fits perfectly and it beautiful! The only thing is the sheer fabric at the top is itchy and irritates and makes my skin around it red. But, I love the dress and it is exactly what I wanted! Thank you!
2. Your Service was great. I was hesitant ordering my wedding dress online, but I'm thankful for all the emails you sent regarding the status of my dress. That helped a lot. I was nervous when I first called to check up on some things because it didn't sound like the person I talked to knew English and I couldn't really understand her. Your service was great, thank you!
3. boncyboutique.com was easy to access and easy to follow when I was on it and ordering my dress. I think it is a great website. I like it that you can see the front and back of the dress and click on it to get a closer view of details on the dresses. That helped a lot! I'm glad that website came up for me when I first started looking for wedding dresses. No suggestions - keep up the good work!
I'm very pleased with your product. Thank you again for your service.
I love the dress! It is beautiful. Thanks for your great customer service in getting the dress shipped quickly!
Thanks again for helping make my wedding day all I hope for!!
The dress is beautiful. It fits wonderful.
I love the dress! I was really impressed by how quickly it arrived here. Your service, in my opinion is fabulous. It was wonderful how you customized the dress to fit me and emailed me when it was shipped. Most places online don't have this level of customer service. The only suggestion that I would have is that there were more angles shown of the dresses on the website. With some of them, there was either only a front or back view, so that made it little more difficult to make a decision about which one I wanted. when it was shipped. Most places online don't have this level of customer service. The only suggestion that I would have is that there were more angles shown of the dresses on the website. With some of them, there was either only a front or back view, so that made it little more difficult to make a decision about which one I wanted.
I am very happy with the dress, its beautiful & fits perfectly.
very fast shipping & neatly packed :) I am excited for my wedding day!am happy with the excellent communication.
I've just got my dress. It's PERFECT!!!!!
My suggestion would be that us as customers should be pressed by you in seeing the picture of measurements.
Anyway, let me tell you that I am so so pleased and content with your work. It's just amazing.
And thank to Jocelyn, Sarah and especially to Jessica who was always ready to help me with anything this neurotic bride needed
hi,received my beautiful dress.....i love it very much but it is a little too tight..not sure why...took measurements of myself. I am able to zip it but very very tight. If i have to buy a new dress that is okay. The price is so reasonable and i love your dresses. My friends saw it on me and say it looks beautiful and I am really excited to be able to get a new one.
HI, my name is adrienne mace i love the dresses there so beautiful...the service was great they got here in perfect timing...i have no suggestions other then keep up the good work...thanks for everything
Thanks I got my dress and the jewellery yesterday. The gown looks beautiful but does not fit me as I expected. When I sent you my measurements I did mention to you that my size is a UK18 and that I do not normally wear such low necklines and I normally make a depth of 7 inches. The V for ths dress goes all the way down to my midriff. The straps for the dress are also too big and I will have to shorten them an inch each and cut the length of the dress a bit.
I will have to alter the dress and I hope that the tailor here does not ruin my dress.
Otherwise I like the texture of the material and the design - your tailors are good and I am happy with that.
The jewellery also is lovely and I hope it lasts.
Your delivery commitment was disappointing. I would suggest you always have tailors on standby instead of giving them all leave at the same time. Perhaps, as you say, you are a new brand, maybe this is a learning curve for you.
I will be in Melbourne, Australia shortly from where I may order some more dresses from you and hope your delivery will be in time.
1. How do you like our product?
It was made very well. And is absolutely beautiful. The dress is a little big but it will work out fine.
2. What do you think of our service?
Your service was excellent.
3. Do you have any other suggestion for Boncyboutique.com?
Not at this time.
Your Product was very nice and has a good quality feel to it.
Your service could have been better. I ordered my dress in january and did not receive it until april 4th, on your website it said it usually takes 30 days, but i understand that it is a busy time of year.
Thank you for my dress! I love it!
I would like to thank you for my dress. I just picked it up today. I have to say, i love it, you guys are incredible. It fits perfectly. My only suggestion is that, you should include Bermuda in the list of countries you ship to.
Everything on the dress looks good. When i got it the size around is to big and the length is short. But were gonna fix it ourselves. Besides this little inconvience the services were great.
The dress is beautiful and I am very happy with it. The service was great as well. Anytime I chatted online or sent an email I received a response very quickly!
Hey Nancy and Boncy Boutique team
I would just like to thank you so much for this beautiful dress. The service and advise that you gave me was more than outstanding. you were friendly and told me all I needed to know. The pictue of the dress doesnt do it justice at all. it is so much more beautiful than what i expected it to be. I cant wait to have my first fitting this is better than the dress of my dreams. the quality is amazing there is just no words of how excited I am
Thank you for everything
